Best Operator Award

Latest Revision 1/06/04

3.1. BEST OPERATOR COMMITTEE

A. PURPOSE: To solicit nominations and select the “Best Operator of the Year” in each of two categories: 1) well supply utility and 2) surface supply utility.

B. STRUCTURE: The Best Operator Committee will consist of a chair and three (3) additional members, one which shall be an employee of the State Regulatory Agency.

C. MEETINGS, ACTIVITIES AND REPORTS: The Committee will meet as called by the chair.The committee will use the attached questionnaire form together with the explanatory information to select two “Best Operator of the Year” awardees.The committee will make a report of its activities at the annual meeting of the Section with the name of the recipient not being revealed until the awards are presented at the appropriate function.

MISSOURI SECTION AWWA

BEST OPERATOR AWARD

WORKSHEET

1. TREATMENT PLANT COMPLEXITY   Possible Awarded
    Points Points
Points awarded according to certificate required for Chief Operator by DNR      

“A”

  5  

“B”

  4  

“C”

  3  

“D”

  2  

“E”

  1  
Subtotal Maximum     5
       
2. OPERATORS WATER TREATMENT LICENSE LEVEL      
       

a. “A”

  5  

b. “B”

  4  

c. “C”

  3  

d. “D”

  2  

e. “E”

  1  
Subtotal Maximum     5
       
3. LEVEL OF RESPONSIBILITY   Possible Awarded
    Points Points
a. Supervisor/Only Operator   5  
b. Shift Supervisor   3  
c. Shift Operator   1  
Subtotal Maximum     5
       
4. APPEARANCE & MAINTENANCE OF FACILITY      
(Well groomed grounds, Equip. appears maintained, Clean Lab, etc.)      
       
a. Excellent   10  
b. Good   5  
c. Fair   3  
Subtotal Maximum     10
       
5. AGE OF FACILITIES      
(20 years or older)      
       
a. Excellent   5  
b. Good   3  
Subtotal Maximum     5
       
6. HISTORY OF WATER QUALITY      
a. Is the facility presently in full compliance      
with the SDWA & other DNR requirements?   Yes-10 No-0
b. Have there been any violations in the past two years?   Yes-0 No-10
c. Water quality complaints from consumers to the      
Health Dept., Drinking Water Program or the PSC      
in the past year.   Yes-0 No-10
Subtotal Maximum     30
       
       
7. RECORD KEEPING      
       
a. Quality   5  
b. Quantity   3  
Subtotal Maximum     8
       
8. SAFETY PROGRAM      
       
a. Have there been any OSHA violations in the past year?   Yes-0 No-5
b. Is there a Right-To-Know Program?   Yes-5 No-0
c. Is there a written safety program?   Yes-5 No-0
d. Is there adequate safety equipment?   Yes-5 No-0
Subtotal Maximum     20
       
9. COMMUNITY RELATIONS      
       
a. In Plant Tours in the past year.   10+ 5
    7-9 4
    4-6 3
    2-3 2
    1 1
Subtotal Maximum     5
       
b. Out of Plant Talks in the past year.   5 5
    4 4
    3 3
    2 2
    1 1
Subtotal Maximum     5
       
10. EMERGENCY OPERATIONS      
       
a. Participation in an Emergency Drill in the past year?   Yes-5 No-0
b. Posted list of Emergency Contacts?   5  
c. Power loss Procedure?   5  
d. System decontamination procedure?   5  
e. Procedure for reporting spills?   5  
f. Is there an active Cross-Connection Program?   5  
Subtotal Maximum     30
       
11. TRAINING & SELF IMPROVEMENT ACTIVITIES      
       
a. Member of AWWA, MWWC or MRWA?   Yes-10 No-0
b. Training classes, seminars attended over & beyond      
the DNR 30 hours of training for license renewal?   5  
Subtotal     15
       
TOTAL     143
%     __

  

MISSOURI SECTION AWWA

 

BEST OPERATOR AWARD QUALIFICATIONS AND CRITERIA EXPLANATIONS

The main purpose of the Best Operator Award is to stimulate the interest in the Missouri Section AWWA by the operators of the smaller communities. It is also hoped that the awards will encourage the unlicensed operators of the smaller communities to apply for the voluntary license. With this objective in mind, the maximum size of the community served is limited to 25,000 population. It was felt that the operator should be licensed if this was to be one of the goals of the awards. The length of service was set at a minimum of two years, for it was felt that this is the minimum amount of time that the operator would need to implement his own operational procedures and practices.

1. Complexity of Treatment Plant.

The awarding of points in this area should be only for the highest complexity rating of only the plant under the operator’s control.

2. Operators License Level.

The number of points given for a license grade is cumulative, but only one license is valid for any given period of time.

3. Level of Responsibility.

This guideline should be self-explanatory, as it depends only upon the number of employees supervised.

4. Appearance and Maintenance of Plant.

All facilities under this operator’s responsibility should be rated. There are only three grades to be awarded any points. If the facilities are rated “poor,” there will be no points given. It should be cautioned, however, that when marking the appraisal, as much emphasis as possible should be given to the appearance and maintenance of the area over which the operator has direct control.

5. Age of Facilities.

These points are to be given only if the appearance of the plant and the maintenance is good or excellent - again it is cautioned that the grading of the criterion should be in areas that are the operator’s responsibility.

6. History of Water Quality.

The awarding of points for water quality is related to conformance with standards of the Missouri Department of Natural Resources.

7. Record Keeping.

In awarding points for the adequacy of record, close attention should be paid to the quality of records, which should be regarded as more important than the sheer number of records.

8. Safety Program.

Self-explanatory.

9. Community Relations.

This criterion was broken into two (2) areas. The awarding of points for tours and talks should be done if there was a tour or talk during the twelve months. The setting up of a program that would be available is not sufficient action for the awarding of these points. The awarding of points for favorable news media comments will depend entirely upon those comments in the news media during the preceding twelve month period.

10. Emergency Operation.

This criterion was again broken down into six (6) areas, so that the operator would not be unduly penalized for conditions in areas over which he has no control.

a. Self-explanatory.

b. Self-explanatory.

c. Power loss can be handled by many means, all of which are acceptable to obtain points, e.g., a standby power supply, an alternate supply of water until the power supply is reestablished, a power source from two directions, etc.

d. A written procedure of decontamination of the system should be available to the operators.

e. Self-explanatory.

f. Self-explanatory.

11. Training and Self-Improvement Activities.

The purpose of this question is to determine the degree of involvement of the operator in upgrading his capabilities and in improving his professional capabilities. Points are not given in this category, but the answer will be weighed by the committee in selecting the best operator.

SUMMARY: In actual operator appraisal and grading, every effort should be made to grade the operator in areas over which he/she has jurisdiction, and not unduly penalize the operator for conditions over which he/she has little or no control. The awarding of the points in various areas should be stated, with no effort made to interpolate and award points in between the stated values.